Resources & Support

Documentation, status, and support.

FAQ

What is a VPS?

A VPS (Virtual Private Server) uses virtualization to partition a physical server into isolated virtual environments. Compared to shared hosting, a VPS provides dedicated resources, better performance, full root access, and stronger security isolation.

Who is IP Transit for?

IP Transit is designed for enterprises that need high bandwidth and quality routing, such as ISPs, CDN providers, gaming companies, streaming platforms, and businesses requiring international connectivity.

Do you offer 24/7 support?

Yes. NCSE Network provides 24/7 technical support via phone, email, and Discord. Our team will respond promptly to help resolve any issues.

How do I get started?

Register at our client portal (client.ncse.tw) and choose a plan, or contact our sales team for a consultation. We'll evaluate your needs and recommend the best solution.

Which OS does VPS support?

Our VPS supports Ubuntu, CentOS, Debian, Windows Server, and more. You can also Contact Us to install your own custom ISO image.

How is billing handled? Is there a trial?

We offer monthly, quarterly, and annual billing. Annual plans come with a discount. Select plans include a free trial — Contact Us to learn more.

Need more help?

Contact our support team and we'll assist you as soon as possible.

Contact Us